Privacy Policy

Welcome to CyberKernel (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberkernel.in, use our services, or communicate with us.

We are committed to protecting your personal data and your right to privacy. If you have any questions about this Privacy Policy or how we handle your information, please contact us here.

1. Information We Collect

We may collect information from you when you visit our website, use our services, fill out forms, or interact with us. The information collected may include:

1.1 Personal Information

1. Full name
2. Email address
3. Phone number
4. Business information
5. Address or location details (if provided)

1.2 Technical & Usage Data

Collected automatically when you visit our website:

1. IP address

2. Browser type and version

3. Device information

4. Operating system

5. Referring website links

6. Pages viewed and time spent

7. Click behavior and navigation paths

8. Cookies and tracking technologies

9. Error logs and diagnostics

1.3 Communication Data

Includes any information provided through:

1. Contact forms

2. Email communications

3. Customer support interactions

4. Live chat conversations

5. Service inquiries and project discussions

1.4 Marketing & Preference Data

1. Your preferences for receiving marketing

2. Your feedback on services

3. Response to ads or promotions

2. How We Use Your Information

We process your information for specific, legitimate purposes, including:

2.1 To Provide and Improve Services

1. Responding to inquiries

2. Delivering web development, SEO, or digital services

3. Managing customer relationships

2.2 To Communicate With You

1. Sending service updates

2. Sending confirmations, invoices, or notifications

3. Responding to queries and support requests

2.3 To Personalize User Experience

1. Understanding how users interact with the website

2. Improving website content and performance

2.4 For Marketing & Promotions

1. Sending newsletters or promotional offers

2. Displaying personalized ads
   You may opt out anytime.

2.5 For Security & Legal Compliance

1. Detecting fraudulent or malicious activities
2. Enforcing website policies
3. Complying with applicable laws and regulations

3. Cookies & Tracking Technologies

We use cookies, analytics tools, and tracking pixels to improve website functionality and understand user behavior.

Types of cookies used:

1. Essential cookies: Required for website functionality

2. Analytics cookies: For usage statistics (e.g., Google Analytics)

3. Functional cookies: Remember user preferences

4. Marketing cookies: Support personalized advertising

You may disable cookies in your browser settings, but some features may not function properly.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

4.1 Service Providers

Trusted third parties that help us operate our website or deliver services, such as:

1. Hosting providers

2. Payment processors

3. Email marketing tools

4. Analytics platforms

4.2 Legal Requirements

We may disclose your information if required by:

1. Law, regulation, or court order

2. Government authorities

3. Cybersecurity investigations

4.3 Business Transfers

If the company undergoes a merger, acquisition, or asset sale, your data may be part of the transferred assets.

5. Data Retention

We retain your data only as long as necessary for legitimate purposes, including:

1. Service delivery

2. Legal obligations

3. Security and fraud prevention

Once the retention period ends, we securely delete or anonymize the data.

6. Data Protection & Security

We implement strong technical and organizational measures to safeguard your information, including:

1. SSL encryption

2. Secure hosting environments

3. Limited internal access to data

4. Routine monitoring for vulnerabilities

5. Compliance with industry data protection standards

Despite these safeguards, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information:

1. Right to access

2. Right to rectification (correct inaccuracies)

3. Right to deletion (“right to be forgotten”)

4. Right to restrict processing

5. Right to data portability

6. Right to withdraw consent

7. Right to object to marketing communications

To exercise any of these rights, contact us at [your email].

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage users to review their privacy policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect data from individuals under 13 years old.
If you believe a child has provided us information, contact us immediately and we will delete it.

10. International Users

If you access our site from outside India, please note that your data may be processed in India or other countries with different data protection laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us here.